{"product_id":"raving-fans","title":"Raving Fans","description":"\u003cp\u003e\u003cstrong\u003eBook info:\u003c\/strong\u003e Raving Fans (Hardcover,  – Random House Audio, 2004) – Random House Audio, 2004. Language: Eng.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eCondition: Like New\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eNote: This is an Audiobook (Audio CD) and does not include actual book.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.\u003c\/p\u003e","brand":"Kenneth Blanchard","offers":[{"title":"Default Title","offer_id":52370305909018,"sku":"9780739309537","price":102.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0999\/2699\/9322\/files\/61VYR-v0pNL._SY522.jpg?v=1781781061","url":"https:\/\/medicampus.store\/products\/raving-fans","provider":"medicampus.store","version":"1.0","type":"link"}