Qbq! the Question Behind the Question

Book info: Qbq! the Question Behind the Question (Hardcover, – Penguin Highbridge (Aud), 2004) – Penguin Highbridge (Aud), 2004. Language: Eng.

Condition: Very Good

Every work team has an unhealthy share of Monday morning quarterbacks. As whispered accusations of "you dropped the ball" accumulate, progress is stifled and cooperation wanes. John G. Miller, the founder of the QBQ organizational development firm, thinks that personal accountability is the answer to pervasive blame-game problems. In this delightfully succinct book, he explains how managers and workers can create a business culture in which everybody walks their talk.